Internal transformation for a growing IT company

Increased performance and improved retention

About project

An IT company in rapid growth was facing serious challenges with its internal organization. Roles overlapped, responsibilities were unclear, and the lack of structure created confusion, friction between teams, and demotivation.

ABC Compas Consult carried out a deep strategic intervention, starting with a full diagnosis of the organizational structure and continuing with the redesign of departments, clarification of hierarchies, and simplification of decision-making flows.

By aligning teams with the new processes and facilitating the transition, we built a solid framework for an organizational culture based on performance, collaboration, and accountability.

Process details

Confusing structure and low team morale

The company was facing overlapping roles, lack of clarity in responsibilities, and a demotivating atmosphere that affected employee performance and retention.

Strategic reorganization and team realignment

We conducted a full diagnosis of the organizational structure, followed by the redesign of workflows, clarification of responsibilities, and the implementation of an internal management system tailored to the teams’ needs.

+34% retention in 6 months, +22% productivity

In just 6 months after implementation, the company recorded a 34% increase in employee retention, a clear sign that the restructuring and role clarity were well received. At the same time, team productivity rose by 22%, reflecting better alignment between processes and people.